FAQ

Check out some of the most common questions my clients and students have asked below.

If you don’t find the answer you’re looking for, please don’t hesitate to email me at esteban@elg.best.

You can also use the messenger in the bottom right-hand corner.

Where do the workouts take place?

Please pay in advance for at least five hours of one-on-one workouts. For group workouts, please check with me.
For now, I accept payments through PayPal. I'll send you a PayPal-generated invoice with a link for making the payment. (I'll also use Revolut once they get regulatory approval in India.)
You may take your workouts within 6 (six) months of the invoice date. If you pay a discounted price, you'll need to take your workouts within 90 (ninety) days of the invoice date.

You may send a cancellation or rescheduling request up to 24 (twenty-four) hours before a booked workout.
If I receive your cancellation or rescheduling request less than 24 (twenty-four) hours before a scheduled workout, you'll have to pay ONLY 50% of the canceled or rescheduled workout's fee, regardless of the reason for canceling or rescheduling.
If you don't inform me of your intention to cancel or reschedule and don't show up for your workout, you pay 100% of the workout fee.
If I cancel or reschedule within 24 (twenty-four) hours before a scheduled workout, I'll give you a 50% discount on your next workout. This does not apply if the workout was booked with less than 24 hours in advance.

Just reach out to me with your cancellation or rescheduling request within the time limits specified above. I'll do the rest :)